Who we are

Wasli (وصلي) keeps your receipts and your return, exchange and warranty deadlines. Wasli is responsible for your data. Reach us at support@wasliapp.com.

What we keep

Your receipts, photos and deadlines stay on your phone. If you sign in, we keep your email and a copy of your receipts, photos and deadlines on our servers in Saudi Arabia (Oracle Cloud, Riyadh), so they reach your other phone. Sign-in is by email only; we never ask for your phone number.

What we don’t do

• No tool in our admin panel shows what is in your receipts. Direct access to the servers is limited to the service’s owner, to run the service.
• We don’t store card numbers, and we hide long numbers in text before it reaches the assistant.
• We don’t sell your data, and we show no ads.

AI (OpenAI)

Smart features work only after you agree, and need an account. When you use them, our servers send the following to OpenAI, outside the Kingdom:

• The receipt photo or message you ask to read. A photo can hold everything printed on it.
• Your voice recording, when you use voice.
• Your question and, from your receipts, the item, store, date, total and deadlines of those the assistant looks up. It never gets your photos or notes.

We don’t keep the photo or recording after sending it. OpenAI may hold a request for up to 30 days for safety checks and doesn’t use it to train its models. You can turn smart features off in Settings at any time, and the rest of the app keeps working.

Usage numbers and crashes

If you agree, the app sends simple usage numbers with nothing from your receipts, and you can stop that in Settings. Crash reports hold nothing from your receipts, and we hide long numbers and emails in them. We delete usage numbers, crash reports and feedback after 13 months, and with your account if you delete it.

Who handles data for us

• Oracle Cloud: hosting and sending sign-in codes, in Saudi Arabia.
• OpenAI: smart features, outside the Kingdom, as described above.

We share your data with no one else unless the law requires it.

How long we keep data

• Anything you delete stays 30 days so your other phones learn of it, then it goes for good with its photos.
• If you delete your account, your data leaves our servers straight away.
• Encrypted backups are removed automatically within 60 days, and your data may remain in them until then.

Your rights

Under the Personal Data Protection Law you can ask what we hold, get a copy, correct it, delete it and withdraw your consent. You can export all your data for free in Settings, edit or delete any receipt, and delete your account in the app (Settings → Delete account) or on the delete account page. For anything else write to support@wasliapp.com; we reply within 30 days. You can also complain to the Saudi Data and AI Authority (SDAIA).

Changes to this policy

If we change something important we tell you in the app first, and we ask again if what goes to AI changes.